Matchday 5 points have not been added

Hello, I am TOLYPREM from the community: 100% premier league. There has been a mistake with my partner Mundi. Its user is Mundi and it has not scored on matchday 5 of this weekend. The fact is that it is impossible that you can stay negative since our community does not support purchases and sales if you are negative, you must always be positive.
Therefore, it is not logical that they have not added their corresponding points for this day, which I think were 48 pts. I ask that you add up the points for this day since it is clear that it was a mistake. Regards, and thank you very much.